Privacy Policy & the Donation Services

Orangutan Foundation International is committed to the privacy of its donors and supporters and to the protection of their information.

OFI’s website and outreach programs are intended to serve as tools to inform the public about orangutans and related conservation issues and to provide the means for individuals to take action to help prevent their extinction in the wild. Read our full mission statement here.

This Privacy Policy details what personal information the Orangutan Foundation International collects and how this information is used.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Our Privacy Policy

By visiting the Orangutan Foundation International website you consent to the collection and use of this information in the ways detailed below. Information collected through offline means, including in response to direct mailings, will be handled with the same privacy considerations. The Orangutan Foundation International regularly reviews its practices and updates this Privacy Policy as deemed necessary.

  • We do not share, and we do not sell any personal information, including names, addresses, and emails, with any other organization, agency or person.
  • We do not transmit ANY unencrypted credit card information across our site. All credit card data is processed by a third-party (Paypal or Stripe) and is not accessible by any member of OFI, including volunteers and paid staff. We do not store donor credit card data on our servers nor can any of our employees/volunteers access any of your credit card information.
  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We will use your information to issue tax receipts by mail or only by email if requested by you when you make an online donation, or uses other offered services such as the “fostering an orangutan” program.

We are committed to conducting our mission in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

If you wish to have your personal information removed from our mailing list or database at any time please contact us.

Donation Services


These Terms and Conditions apply separately to each single donation that you make and unless specified by you through the donation form or online store, they do not form a contract allowing for future or successive transactions to be made unless specifically requested by you though the donation form or online store. Reoccurring donations made by PayPal are handled by PayPal and are the responsibility of the PayPal account holder to cancel. Reoccurring donations made directly on our site with your Credit Card are handled by Stripe and can be canceled by contacting the Orangutan Foundation International directly by email or phone. By confirming on this website that you wish to make a donation, you agree to be bound by these Terms and Conditions for that donation.

When an individual makes a donation on the site, they are making a donation to the Orangutan Foundation International. This process exists to facilitate the work of the Orangutan Foundation International in its stated mission. All donations made through the site are final, irrevocable and non-refundable, while still subject to the terms in this agreement and California law.

Orangutan Foundation International retains the right to refuse any request made by you. Where a contract is made with a third party Orangutan Foundation International is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit, debit card or PayPal account used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to change.

Donation Services

We will use your donation at our discretion but within our stated charitable objectives.

Terms of Sale/Donation

By placing an order you are offering to purchase a product or by making a donation on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

(a) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods or donation services which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or the option of cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.


The Orangutan Foundation International makes all reasonable efforts to protect personal information from loss, theft, unauthorized access, copying, use, modification, disclosure and destruction by establishing and maintaining security safeguards.

All Orangutan Foundation International staff members are made aware of the need to maintain strict confidentiality of all personal information including but not limited to disclosing donations and donor information to any 3rd parties.

Orangutan Foundation International uses Transport Layer Security (TLS) technology to help ensure the safety and security of online donations and online store purchases.

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